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How do I contact the Department of Education?


Agency DetailsAcronym: ED.Website: Department of Education (ED)Contact: Contact the Department of Education. Student Loan Questions.Main Address: 400 Maryland Ave., SW. ... Toll Free: 1-800-USA-LEARN (1-800-872-5327)TTY: 1-800-437-0833.Forms: Department of Education Forms.Government branch: Executive Department.U.S. Department of Education | USAGovhttps://www.usa.gov/federal-agencies/u-s-department-of-education

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School Certifying Officials (SCO) please Join Us For a Webinar Explaining Provisions of the Harry W. Colmery Veterans Educational Assistance Act - Forever GI Bill - December 18

  • World War II Veterans
  • Fiduciary Overview
  • Lesbian Gay, Bisexual & Transgender Veterans Audio Information: 1-800-767-1750
  • Eligibility
  • Applying for Benefits Home March 19, 2016 8:50 PM
  • Evidence Requirements
  • Transition
  • Regional Loan Centers Home
  • Eligible Wartime Periods
  • Types of Compensation
  • Purchase & Cash-Out Refinance Loan New Post-9/11 GI Bill Rates Published
  • Fee Appraiser Application
  • Services Today's Webinar Slides Are Available - Veterans and Dependents
  • DBQ VSO Instructions The slides for the January 16, 2019 Veterans and Dependents Webinar are now available. See our schedule for upcoming webinars.

  • Pre-Discharge Claims November 28, 2018 1:45 PM
  • Cleveland
  • School Locator
  • Effective Dates 1/16 Webinar Slides Are Available - School Certifying Official The transcript of the December 18, 2018 Education Service Webinar is now available.
  • How to Calculate Pension VA is aware of the abrupt closure of facilities associated with Education Corporation of America (ECA), which operated several chains of schools, to include Virginia College, Brightwood College, Golf Academy of America and Ecotech Institute, throughout the nation. VA is coordinating with the various State Approving Agencies (SAA) and is in the process of gathering the specific details surrounding this closure.

  • Other VA Life Insurance Yellow Ribbon Program Open Season for School Participation Ended May 15
  • Home Loans
  • Licensing and Certification Veterans and Dependents Please Join Us For a Webinar Explaining Provisions of the Harry W. Colmery Veterans Educational Assistance Act - Forever GI Bill - December 17
  • Native American Veterans
  • SGLI Program Page
  • Add a Dependent
  • Success Stories
  • SAH Assistive Technology Grant
  • Flight Training
  • Vietnam War Veterans
  • Incarcerated Veterans
  • Survivors & Dependent Assistance
  • DBQ Forms As you are aware from our previous notices to you, the Department of Veterans Affairs (VA) is experiencing some delays in processing payments for our beneficiaries and their educational institutions. This is due to several IT-related issues and the fall peak enrollment season.

    While the pending inventory is trending downward, we anticipate a high pending claim inventory through the end of this year. We sincerely regret these delays, and are doing everything possible to restore the timeliness you have come to rely on.

  • Post-9/11 GI Bill Join us on Thursday, December 27 at 2pm EST.

    The purpose of this webinar is to inform the SCOs about provisions to the Colmery Act and how these changes will impact their duties. April 1, 2019 12:45 PM June 5, 2019 1:35 PM December 18, 2018 10:30 AM

  • Veteran Employment Resources
  • On-The-Job and Apprenticeship Join us on Tuesday, December 18 at 1pm EST. The purpose of the webinar is to provide an update about the changes to section 501 and 107 of the Colmery Act and how it impacts you.

    When: 2pm EST

  • Education Programs Home
  • School Resources
  • Plans of Insurance VA reaches out to every student in attendance at institutions that close to advise them of their options and potential for having their benefits restored and will do so within 5-days once it has received official notices from its SAA partners. Until specifics can be provided about each school location in question, please see information regarding benefit restoration at closed institutions. March 25, 2019 12:00 PM
  • Roanoke January 14, 2019 1:50 PM Click here to join the meeting As we get reports of hardship situations we are addressing those immediately
    .

    The tuition and fee, Monthly Housing Allowance, and distance learning rates under the Post-9/11 GI Bill for academic year 2019-2020 are now available on our Rate Tables Page.

  • Fiduciary Program
  • Veterans Pension
  • TSGLI: SGLI Traumatic Injury Protection Program
  • Women Veterans
  • Special Dividend Rumor
  • Pension Home Page
  • Life Insurance
  • VetSuccess on Campus (VSOC)
  • Regional Offices
  • Beneficiary Financial Counseling and Online Will January 9, 2019 11:10 AM
  • Special Groups
  • Staff Appraisal Reviewer (SAR) Information If you have questions concerning the status of an enrollment you submitted, please contact our School Certifying Official inquiry phone number. If you do not have the number, please contact your Education Liaison Representative for it.

    June 20, 2019 1:05 PM

  • Links and Resources
  • Handouts and Forms Veterans and Depdendents Webinar Slides Available As Our Education Call Center is also experiencing higher than normal wait times, you can avoid waiting on the phone for a payment status by calling 1-888-442-4551 and choosing Option 2 for an automated response. You can also check your eBenefits or vets.

    Once your payment is processed by VA, it will take a few more days to reach your banking institution. Press Release - Post-9/11 GI Bill Housing Payment Rates Update

  • Rates: Veterans Pension
  • Loan Guaranty Monitoring Unit
  • Subsistence Allowance Rates
  • General Contact Information December 27, 2018 11:35 AM Thank you again for your patience.
  • Services Home Page
  • Interest Rate Reduction Refinance Loan
  • DBQ Symptoms Change to Date - Veterans and Dependents Please Join Us For a Webinar Explaining Provisions of the Harry W.

    Colmery Veterans Educational Assistance Act - Forever GI Bill - December 18

  • VOW to Hire Heroes
  • Annual Benefits Report
  • Search for Unclaimed Funds
  • SGLI: Servicemembers' Group Life Insurance
  • Beneficiary Overview Join us on Tuesday, March 26 at 2pm EST for the FY 2019 2nd Quarter VBA EDU Quarterly Webinar. March 25 to May 15 was the open season for the Yellow Ribbon Program for the 2019-20 academic year. Please see the Yellow Ribbon Program home page for more information.

  • Real Estate Professionals Page
  • Pension
  • Survivors Pension Page
  • About VBA School Certifying Officials (SCO) please Join Us For a Webinar Explaining Provisions of the Harry W. Colmery Veterans Educational Assistance Act - Forever GI Bill - December 27 1/16 Webinar Slides Are Available - Veterans and Dependents (Click Here for Older Announcements) Release of the Revised School Certifying Official (SCO) Handbook
  • Loan Fee
  • How to Apply for Nonsupervised Automatic Authority
  • Apply
  • Minority Veterans Conference Number: 1-800-767-1750; Participant Code: 37639# Join us on Thursday, December 27 at 1pm EST. The purpose of the webinar is explain provisions to the Colmery Act and how it impacts you.

  • RSS Feed
  • Accelerated Benefits Option
  • Independent Living
  • School Decision Resources
  • Get Started Home
  • Survivors Pension
  • DBQ FAQ Although processing times in the fall are longer than other seasons, wait times this year are longer than usual. Knowing this may have caused you a financial hardship, please let us know by contacting us via the GI Bill submit a question. January 22, 2019 2:30 PM
  • CareerScope January 8, 2018 9:45 AM
  • Contact Us
  • Spouse’s Death Pension Calculation The slides for the June 18, 2019 School Certifying Official Webinar are now available.

  • School Training Resources
  • Vocational Rehabilitation & Employment
  • Pre-Discharge
  • Phoenix
  • DBQ Provider Instructions
  • Lenders Release of the Revised School Certifying Official (SCO) Handbook
  • Appraisal Fees and Timeliness
  • DBQ Overview
  • Lenders Page School Certifying Officials (SCO) please Join Us For a Webinar Explaining Provisions of the Harry W. Colmery Veterans Educational Assistance Act - Forever GI Bill - January 3
  • St. Petersburg Where: https://vbatraining. Com/eduwebinar/
  • VocRehab Veteran Employment Tracks October 16, 2018 11:00AM
  • Dividend Payment Options Available 6/18 Webinar Slides Are Available - School Certifying Official October 10, 2018 3:30 PM
  • National Testing Program
  • S-DVI: Service-Disabled Veterans Life Insurance Webinar 1/23 - Veterans and Dependents Please Join Us For a Webinar Explaining Provisions of the Harry W. Colmery Veterans Educational Assistance Act - Forever GI Bill
  • Property Management
  • Non-VA Resources
  • Locations Join us on Thursday, January 9 at 2pm EST.

    The purpose of this webinar is to inform the SCOs about provisions to the Colmery Act and how these changes will impact their duties. See our schedule for upcoming webinars. Read our Terms of Use

  • Real Estate Professionals Yellow Ribbon Program Open Season Participant Code: 37639#
  • Tutorial Assistance
  • Applying for Benefits
  • Non-College Degree Programs
  • Educational and Vocational Counseling June 21, 2019 11:00 AM The slides for the January 9, 2019 Veterans and Dependents Webinar are now available.

    Also see the link for upcoming webinars. Education Service is pleased to announce the updated release of the School Certifying Official Handbook. The Handbook has been revised to include new information pertaining to Graduate Level Training and determining Non-Standard Terms Graduate Training updates.

  • Appraisers/SARs Page
  • Transition Assistance Education Service continues to experience a higher than normal pending claims inventory which is causing processing and payment delays for some GI Bill students. We apologize for these delays, and want to assure you we are doing everything in our power to reduce the pending workload and address the oldest claims. As of October 24, our pending work is continuing to go down, and we are maintaining our focus on the oldest items.

    Get a quick overview of Adobe Connect here. GI Bill ® is a registered trademark of the United States Department of Veterans Affairs (VA) Housing Payment Timeliness

  • VGLI: Veterans' Group Life Insurance
  • Lenders Sample Documents Join us on Tuesday, December 18 at 2pm EST. The purpose of this webinar is to inform the SCOs about changes to Section 501 and 107 of the Colmery Act and how these changes will impact their duties.

    January 28, 2019 3:50 PM

  • Gulf War Veterans Many of our Post-9/11 GI Bill students are experiencing longer than typical wait times to receive monthly housing payments. Today, we are averaging a little over 35 days to work first-time applications and 23 days for re-enrollments. Although processing times in the fall are longer than other seasons, wait times this year are longer than usual.

    Knowing this may have caused you a financial hardship, please let us know by contacting us via the GI Bill website at https://gibill

    .

    Gov/app/utils/login_form/redirect/ask.

  • Fully Developed Claims
  • Breaking News
  • Veterans Pension Page
  • Rates: Survivors Pension Join us on Wednesday, January 30 at 1pm EST. The purpose of the webinar is explain provisions to the Colmery Act and how it impacts you.

    See our schedule for upcoming webinars. Join us on Wednesday, January 23 at 2pm EST. The purpose of this webinar is to inform the SCOs about provisions to the Colmery Act and how these changes will impact their duties.

    See our schedule for upcoming webinars.

  • Montgomery GI Bill Webinar 1/30 - Veterans and Dependents Please Join Us For a Webinar Explaining Provisions of the Harry W. Colmery Veterans Educational Assistance Act - Forever GI Bill If you are aware of a specific hardship case you can call the Education Call Center SCO Hotline.

    You may also recommend the student contact the general Education Call Center number (1-888-442-4551) or submit an inquiry online. Some of you have asked what Education Service considers to be a hardship case. Examples of a financial hardship due to a delay in GI Bill payments include, but are not limited to: We regret that these delays are occurring and the impact they may have on you and your family.

    We are working to make sure you are paid as soon as possible and will continue to update you on our progress.

  • Principles of Excellence Information for School Certifying Officials (SCO)
  • Jobs
  • a beneficiary is in danger of losing housing or
  • Beneficiary Financial Counseling
  • VALERI (VA Loan Electronic Reporting Interface) Veterans and Dependents please Join Us For a Webinar Explaining Provisions of the Harry W. Colmery Veterans Educational Assistance Act - Forever GI Bill - December 27
  • Co-Op Training October 25, 2018 2:45PM
  • Servicers Page
  • Careers and Employment
  • VBA Performance Home Join us on Thursday, January 16 at 2pm EST.

    The purpose of this webinar is to inform the SCOs about provisions to the Colmery Act and how these changes will impact their duties. See our schedule for upcoming webinars.

  • Native American Direct Loan New Announcements
  • SGLI Online Enrollment System (SOES) For updates on the average time it will take us to process enrollments, please go to the GI Bill website at https://www
    .

    Webinar 1/16 - Veterans and Dependents Please Join Us For a Webinar Explaining Provisions of the Harry W. Colmery Veterans Educational Assistance Act - Forever GI Bill We are reaching out to you to ask for your assistance to ensure that GI Bill students are not penalized if the school has not received tuition and fee payments due them from VA. Late payments are likely due to VA processing delays and certainly are not the fault of the student.

    We ask for your patience as we work to resolve the ongoing challenges. If your school is waiting for tuition and fee payments for GI Bill students, we respectfully urge you to continue to work with the students so they may continue their academic pursuits.

  • For School Administrators
  • Denver Join us on Thursday, January 3 at 1pm EST.

    The purpose of the webinar is explain provisions to the Colmery Act and how it impacts you. Please share this with any other offices at your institution as you deem appropriate.

  • Correspondence Training
  • Benefit Rates Webinar 3/26 - FY 2019 2nd Quarter VBA EDU Quarterly Webinar
  • a beneficiary is in danger of having utilities turned off or December 31, 2018 10:45 AM Participant Code: 28503# Join us on Thursday, January 16 at 1pm EST.

    The purpose of the webinar is explain provisions to the Colmery Act and how it impacts you. See our schedule for upcoming webinars.

  • FSGLI: Family Servicemembers Group Life Insurance Webinar 6/18 - FY 2019 3rd Quarter VBA EDU Quarterly Webinar Join us on Wednesday, January 30 at 2pm EST.

    The purpose of this webinar is to inform the SCOs about provisions to the Colmery Act and how these changes will impact their duties. See our schedule for upcoming webinars. We continue to experience a high pending claims inventory which is causing continuing processing delays for some GI Bill students.

    We apologize for these delays, and want to assure you we are doing everything in our power to reduce the pending workload, address the oldest claims, and continue to test the housing payment IT modifications required for the Colmery Act. As of October 24, our pending work is continuing to go down, and we are maintaining our focus on the oldest items

    . March 19, 2019 12:15 PM Housing Payment Processing Times
  • Apply for Benefits
  • Loan Limits
  • Veterans Living Overseas
  • Certificate of Eligibility
  • Media and Publications
  • Korean War Veterans
  • Payment Rates October 25, 2018 11:00AM
  • VGLI Program Page From March 25 to May 15 we are accepting new Yellow Ribbon Program agreements, modifications to existing open-ended agreements, or agreements to withdraw from participation.

    See our Yellow Ribbon Program Schools’ web page for instructions and forms.

  • Access My Policy Online
  • SGLI Disability Extension We have been asked what Education Service considers to be a hardship case. Examples of a financial hardship due to a delay in GI Bill payments include, but are not limited to: you are in danger of losing your housing or; you are in danger of having utilities turned off or; you are in danger of receiving collection notices from creditors.

  • Appraisers/SARs
  • Social Media Education Service is pleased to announce the updated release of the School Certifying Official Handbook. The Handbook has been revised to include new information pertaining to Graduate Level Training (pages 55 and 56) and determining Non-Standard Terms Graduate Training updates (pages 62 and 63). Webinar 1/9 - Veterans and Dependents please Join Us For a Webinar Explaining Provisions of the Harry W.

    Colmery Veterans Educational Assistance Act - Forever GI Bill Closure of Vatterott College

  • Specially Adapted Housing (SAH) Webinar 1/16 - School Certifying Officials (SCO) please Join Us For a Webinar Explaining Provisions of the Harry W. Colmery Veterans Educational Assistance Act - Forever GI Bill
  • Appeals Modernization VA is working closely with the State Approving Agencies on this developing situation. Please see our website for additional information for options in restoring benefits.

  • Compensation Home January 14, 2018 9:00 AM
  • Servicers School Certifying Official (SCO) Webinar Slides Available Financial Hardship
  • How Does VGLI Compare to Other Insurance Programs?
  • Construction and Valuation
  • VA Home Loans The slides for the January 9, 2019 School Certifying Official Webinar are now available. Also see the link for upcoming webinars. 1st Quarter School Certifying Officials' Webinar October 16, 2018 9:45AM
  • Fiduciary Program Home January 28, 2018 3:50 PM
  • VGLI Premium Rates
  • Eligibility and Entitlement
  • For Students Join us on Monday, December 17 at 1pm EST.

    The purpose of the webinar is to provide an update about the changes to section 501 and 107 of the Colmery Act and how it impacts you. Join us on Wednesday, January 23 at 1pm EST. The purpose of the webinar is explain provisions to the Colmery Act and how it impacts you.

    See our schedule for upcoming webinars.

  • National Service Life Insurance WWII
  • Monday Morning Workload Report
  • National Call to Service Program The slides for the March 26, 2019 School Certifying Official Webinar are now available. Join us on December 5 for the 1st Quarter School Certifying Officials' Webinar.

  • Character of Discharge
  • Purchase & Cash-Out Refinance Loan Page
  • Entrepreneurship Training
  • a beneficiary is in danger of receiving collection notices from creditors.
  • Aid and Attendance and Housebound
  • Regional Processing Offices
  • TSGLI Program Page
  • Elderly Veterans The absence of the registration symbol ® does not constitute a waiver of VA's trademark rights in that phrase.
  • History and Timeline See our Press Release discussing resolutions for the implementation of Harry W.

    Colmery Act sections 107 and 501, which pertain to how housing allowance payments are calculated.

  • Get Started We regret that these delays are occurring and the impact they may have on you and your family. We’re working to make sure you are paid as soon as possible and will continue to update you with any new information we have.

     You may also want to follow us on our Facebook page for updates at https://www.

  • REAP
  • SAR Application: LAPP Program
  • Compensation
  • Workstudy VA is aware of the recent announcement by Vatterott College that its operations were discontinued effective December 17, 2018. See their letter informing students of closure.
  • Atlanta
  • VALERI Servicer Newsflash
  • Compensation & Pension Exam
  • Institutions of Higher Learning Join us on Thursday, January 9 at 1pm EST.

    The purpose of the webinar is explain provisions to the Colmery Act and how it impacts you. See our schedule for upcoming webinars.

  • DBQ Veteran Instructions
  • Vocational Rehabilitation Home
  • VBA Performance Closure of Education Corporation of America Schools
  • Former Prisoners of War
  • Education & Training Home
  • Post-Service
  • Environmental Impact Statement Process
  • How Much Life Insurance Do You Really Need? Webinar 1/30 - School Certifying Officials (SCO) please Join Us For a Webinar Explaining Provisions of the Harry W.

    Colmery Veterans Educational Assistance Act - Forever GI Bill

  • Transitioning to Civilian Employment
  • Education & Training December 11, 2018 4:00 PM
  • Schedule of Payments for Traumatic Losses
  • Houston 3/26 Webinar Slides Are Available - School Certifying Official
  • Claims Process
  • Tuition Assistance Top Up
  • Rates If you are experiencing a financial hardship due to a delay in GI Bill payments, please contact the Education Call Center at 1-888-442-4551 between 7 a. Central Time, Monday-Friday or contact us through the GI Bill website.
  • Life Insurance Home Slides
  • My Story May 16, 2019 8:00 AM Join us on Tuesday, June 18 at 2pm EST for the FY 2019 3rd Quarter VBA EDU Quarterly Webinar
    .

  • Evidence Requirements Page
  • VEAP
  • St. Paul Today's Webinar Slides Are Available - School Certifying Official
  • DBQ
  • Homeless Veterans
  • Buying Process November 6, 2018 12:15 PM March 20, 2019 11:05 AM
  • Characteristics of Claims
  • Veterans' Reopened Insurance Webinar 1/23 - School Certifying Officials (SCO) please Join Us For a Webinar Explaining Provisions of the Harry W. Colmery Veterans Educational Assistance Act - Forever GI Bill
  • Rates Page
  • Education Programs January 22, 2018 2:30 PM
  • Mortgage Servicing Assistance December 21, 2018 2:45 PM
  • Program Definitions
  • Regional Loan Centers
  • Types of Claims Page
  • About GI Bill
  • Private Providers Information
  • Accelerated Payments December 7, 2018 10:00 AM December 13, 2018 9:30 AM
  • Veterans' Special Life Insurance Webinar 1/9 - School Certifying Officials (SCO) please Join Us For a Webinar Explaining Provisions of the Harry W.

    Colmery Veterans Educational Assistance Act - Forever GI Bill Join us on Thursday, January 3 at 2pm EST. The purpose of this webinar is to inform the SCOs about provisions to the Colmery Act and how these changes will impact their duties.

  • Mortgage Delinquency Assistance
  • Other VA Life Insurance Page
  • VMLI: Veterans' Mortgage Life Insurance December 17, 2018 11:53 AM Veterans and Dependents please Join Us For a Webinar Explaining Provisions of the Harry W.

    Colmery Veterans Educational Assistance Act - Forever GI Bill - January 3

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